Proactive maintenance for peace of mind

At DTS, we know that reliable refrigeration and pre-cooling equipment is critical to your day-to-day operation — especially with the rising costs of refrigerant gases and New Zealand’s increasing carbon unit price.

That’s why we created Service-Man, our annual maintenance program designed to keep your plant running efficiently and cost-effectively, all year round.

 

BOOK A SERVICE

Give our Customer Service team a call: 0800 500 387

Book a service

Protect your plant

With DTS Service-Man, you can be confident your equipment is performing at its best. Every registered unit receives:

  •  A comprehensive 35-point annual service check, performed by a qualified DTS technician.

  •  A full-service report, including any recommended repairs or adjustments.

  • A 5% discount on emergency call-outs — exclusive to Service-Man customers.

  • A 12-month manufacturer’s warranty on all replacement parts.

Our proactive approach helps identify issues before they become costly breakdowns — saving you time, money, and stress.

Read the Service-Man Terms and Conditions

Save money

Service-Man customers also enjoy exclusive savings:

  • 5% off the recommended retail price on a wide range of DTS products, services, and hardware.

  • Transparent pricing:

    • $350 + GST per year for a single unit.

    • $150 + GST per year for each additional unit.

  • Pricing includes labour, mileage, and consumables (excluding refrigerant).

  • All repair parts and additional labour are chargeable as needed.

Don't let the rising cost of refrigerant catch you off guard. A little forward planning goes a long way — and Service-Man is your first line of defence.

New refrigeration?
Get a service.

When you buy a new car, you don’t wait until something goes wrong to check it over — you bring it in for an early service to make sure everything’s running smoothly. Your dairy refrigeration is no different.

Here’s why a 6-month service matters:

Early wear-in check – Like a car, new refrigeration systems settle in during the first few months. A service helps identify and fix minor issues before they become big problems.

Maximise performance – Just like a car service keeps your fuel economy in check, a refrigeration service ensures energy efficiency and system optimisation from the start.

Protect your investment – Regular servicing maintains warranty cover and extends the lifespan of your equipment — just like sticking to your car’s service schedule.

BOOK A SERVICE

To book a refrigeration service or find out more information, fill out the form below and we'll be in touch.

GET PROACTIVE, SAVE BIG DOLLARS

Re-gassing a refrigeration unit can cost thousands.

"If an annual check hadn't found the problem that could have meant re-gassing the unit at a cost of around $5000, not to mention the potential milk loss on top of that.

Ben Lagan discusses the massive savings of catching a refrigeration issue early on.

Read more
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BOOK A SERVICE

Give our Customer Service team a call: 0800 500 387

Book a service