Service-Man is an annual health check and tune-up for your milk cooling equipment. 

DTS Service-Man will give you full confidence that your farm refrigeration and precooling equipment is operating as intended.

When you join Service-Man, a DTS milk quality technician will come out to your farm and perform a comprehensive 35-point service check and on your approval, rectify and repair any performance issues to ensure that your refrigeration or precooling units are working correctly.

Service-Man customers also receive a 5% discount on a range of DTS products, services, and hardware (including drafting gates).

What you get with Service-Man:

  • 5% discount off the Recommended Retail Price on DTS products, services, and hardware, excluding subscription services.
  • A comprehensive annual 35-Point Service check of Registered Equipment performed by approved qualified service technicians including labour and mileage.
  • A detailed report on your registered equipment including recommended remedial actions and work carried out to ensure that your equipment is performing to the manufacturer’s standards.
  • 5% discount rate for all non-scheduled “call-outs” that is exclusive to Service-Man customers.

Price:

  • The Service-Man plan costs $350+gst per annum for a single unit. Each additional unit included in the plan will cost an additional $150+gst.
  • The price includes labour, mileage, and consumables (excluding refrigerant).
  • All parts and labour used to complete any required repairs are chargeable. An automatic authorisation option will be available confirming approval for any work less than $500 to be completed while the technician is onsite.

Details:

  • A technician will come out to your farm annually for the term of the Service-Man contract and perform a comprehensive 35-point service check and on your approval, rectify and repair any performance issues to ensure that your refrigeration or precooling units are performing correctly.
  • Annual subscription payment for Service Man will be by direct debit.
  • 12 Month Manufacturer's warranty applies to all DTS supplied parts.

To sign-up for Service-Man call our customer service team on 0800 500 387

Read the Service-Man terms and conditions.